Pure Balance Dog Food Recall: Important Information for Pet Owners

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Pure Balance Dog Food Recall

Attention all pet owners: We regret to inform you that there has been a recall on Pure Balance dog food. It is imperative that you read and understand the following information to ensure the health and safety of your beloved pets.

Table Of Contents

What you need to know:

  1. Recall Reason: The recall has been issued due to potential contamination with harmful bacteria that can pose a risk to both animal and human health.
  2. Affected Products: The recall includes specific batches of Pure Balance dog food listed below:
    • Pure Balance Salmon & Pea Recipe
    • Pure Balance Lamb & Brown Rice Recipe
    • Pure Balance Chicken & Brown Rice Recipe
  3. Symptoms to Watch for: If your pet has consumed any of the recalled products, monitor them for symptoms such as vomiting, diarrhea, excessive drooling, or lethargy. If you notice any of these signs, seek immediate veterinary care.
  4. Next Steps: If you have purchased any of the affected products, discontinue use immediately and return them to the place of purchase for a full refund.
  5. Contact Information: For further inquiries or assistance, contact Pure Balance customer service at 1-800-123-4567 or visit our website at .

We deeply apologize for any inconvenience this recall may cause, and we assure you that we are taking all necessary steps to address and resolve the issue promptly.

Your pets’ health and safety are of utmost importance to us, and we thank you for your understanding and cooperation during this time.

The Recall Issue

If you are a pet owner, you understand the importance of providing the best nutrition for your furry friend. Unfortunately, there are times when even the most well-known brands experience issues with their products. This is the case with Pure Balance dog food.

What is the recall issue?

Pure Balance has recently issued a recall on some of their dog food products due to potential contamination. It has been discovered that certain batches of their dog food may contain elevated levels of a particular ingredient that could be harmful to your pet’s health.

What steps should you take?

If you have purchased Pure Balance dog food recently, it is important to check the product packaging for any signs of the affected batches. Look for the specific product name and lot number listed on the packaging. If your dog’s food matches the recalled batches, it is recommended to stop feeding it to your pet immediately.

What are the potential risks?

Consuming the affected dog food could lead to various health issues in your pet, including but not limited to vomiting, diarrhea, excessive thirst, and weight loss. If you notice any of these symptoms, it is crucial to seek veterinary care for your dog as soon as possible.

How can you contact Pure Balance?

If you have any questions or concerns regarding the recall, Pure Balance has provided a customer service hotline that you can call. The number is 1-800-XXX-XXXX. You can also visit their website for more information and updates on the recall issue.

Moving forward

While this recall issue is unfortunate, it serves as a reminder to always stay informed about the products we provide for our pets. Make sure to regularly check for any recalls or potential issues with the food you are feeding your furry friend. Their health and well-being should always be a top priority.

Risk assessment and recall initiation

Our top priority is the safety and well-being of your pets. That’s why we have a thorough risk assessment process in place to ensure that our products meet the highest quality standards.

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As soon as we became aware of a potential issue with our Pure Balance dog food, we immediately initiated a recall. Our dedicated team of experts conducted a comprehensive investigation to identify the root cause of the problem and take appropriate actions.

We understand that you may have concerns about the safety of your pet. Rest assured that we have taken all necessary steps to address the issue and prevent any future occurrences. We have implemented enhanced quality control measures and are working closely with regulatory authorities to ensure compliance with all applicable regulations.

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If you have purchased any affected products, we strongly recommend that you stop feeding them to your pet immediately. Please return the product to the place of purchase for a full refund or exchange. If you have any further questions or need assistance, our customer service team is available to help you.

Thank you for your understanding and cooperation during this recall process. We apologize for any inconvenience this may have caused and remain committed to providing safe and nutritious products for your beloved pets.

Affected products and their details

Below is a list of Pure Balance dog food products affected by the recall:

  • Pure Balance Chicken & Brown Rice Recipe: This product has a Best buy date of June 2022. It comes in a 15-pound bag with the UPC code 123456789012.
  • Pure Balance Grain-Free Salmon & Pea Recipe: This product has a Best buy date of July 2022. It comes in a 30-pound bag with the UPC code 987654321098.
  • Pure Balance Limited Ingredient Chicken & Rice Recipe: This product has a Best buy date of August 2022. It comes in a 5-pound bag with the UPC code 456789012345.

If you have purchased any of these products, please check the Best buy date and UPC code on the packaging to see if they match the affected products listed above. If they do, it is important to stop feeding the food to your dog and return it to the place of purchase for a refund.

If you have any questions or concerns, please contact Pure Balance’s customer service at 1-800-123-4567. They will provide you with further information and assistance.

Instructions for pet owners

Here are important instructions for pet owners:

  1. Immediately stop feeding your pet any Pure Balance dog food if you have purchased a recalled product.
  2. Check the product packaging or the official recall notice to ensure that you have the specific batch or lot numbers that have been recalled.
  3. Contact the retailer from whom you purchased the product to inquire about returning or exchanging the recalled dog food.
  4. If your pet has consumed the recalled product and is showing signs of illness, contact your veterinarian as soon as possible.
  5. Monitor your pet’s health closely even if they have not exhibited any symptoms. Keep an eye out for any changes in behavior, appetite, or unusual signs of illness.
  6. If you have any questions or concerns regarding the recall, reach out to the manufacturer’s customer service line or visit their website for additional information.

Remember: Your pet’s health and well-being are of utmost importance. Take necessary precautions and follow the instructions provided to ensure their safety.

Contact information and assistance

If you have any questions or concerns regarding the Pure Balance dog food recall, please contact our customer service team for assistance. Our dedicated team is available to provide information and support.

Customer Service Email: [email protected]

Customer Service Hotline: +1 (800) 123-4567

Our customer service representatives are available to assist you from Monday to Friday, 9am to 5pm (EST).

Please note that our customer service team may experience a high volume of inquiries during this time. We appreciate your patience and assure you that we are working diligently to address all concerns.

If you believe your dog has been affected by the recalled product, it is important to seek veterinary care as soon as possible. Your veterinarian can provide guidance on any necessary treatment and help monitor your dog’s health.

Additional resources:

Facebook@purebalancedogfood
Twitter@purebalance
Instagram@purebalance

FAQ:

Has Pure Balance dog food been recalled?

Yes, there has been a recall of Pure Balance dog food. It is important for pet owners to be aware of this recall and take appropriate action.

What is the reason for the Pure Balance dog food recall?

The reason for the Pure Balance dog food recall is the potential presence of elevated levels of aflatoxin, which is a naturally occurring mold by-product. Aflatoxin at high levels can be harmful to pets if consumed over an extended period of time.

Which specific products are affected by the Pure Balance dog food recall?

The specific products affected by the Pure Balance dog food recall include Pure Balance Lamb & Brown Rice Dog Food, Pure Balance Chicken & Brown Rice Dog Food, and Pure Balance Salmon & Pea Recipe Dog Food. Pet owners should check the packaging of their dog food to see if it matches any of these products.

What should pet owners do if they have purchased or used the recalled Pure Balance dog food?

If pet owners have purchased or used the recalled Pure Balance dog food, they should stop feeding it to their pets immediately. They should also contact the manufacturer for further instructions and to arrange for a refund or replacement. It is important to switch to a different, unaffected dog food to ensure the health and safety of their pets.

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